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MathWorks Support Team

MathWorks

Last seen: 7 dagen ago Active since 2009

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在哪里可以找到我的许可证的激活密钥或文件安装密钥 (FIK)?
管理员 如果您是管理员(Administrato),可以通过您的 MathWorks 帐户获得激活密钥(Activation Key)和文件安装密钥(File Installation Key)。要获取密钥,请按照下列步骤操作:   1.登录到下面的许可证...

ongeveer 5 uur ago | 2

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如何在无法连接 Internet 的电脑上进行产品的安装和激活?
在不能联网的机器上安装和激活 MATLAB,需要以下三步: 1. MATLAB 完整的安装文件,可以下载或者用 DVD/U盘安装 2. 为这台电脑生成的许可证(License)文件 3. 与 MATLAB 版本对应的文件安装密钥(FIK) 如果您已经准备...

ongeveer 5 uur ago | 0

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How do I deploy my compiled stand-alone application on a network drive so that it can be accessed by all network users without having to install MATLAB Compiler Runtime (MCR) on all client computers?
This information has been added to the Documentation for MATLAB Compiler. The documentation is available here: User's Guide (MA...

1 dag ago | 0

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How do I synchronize PTP clocks between two Speedgoat target computers?
For MATLAB R2020b and later: PTP functionality is provided by the Blackberry QNX real-time operating system which is used by Sim...

1 dag ago | 0

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How to verify/debug LDAP authentication?
Since the server can start, just logging in fails. The syntax of your webapps_authn.json file is correct.  To find out if the lo...

1 dag ago | 0

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Why do I get "Unable to process your request" when creating a MathWorks Account or resetting my password?
If you are receiving the message "Unable to process your request" when creating a MathWorks Account or resetting your password, ...

1 dag ago | 0

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How can I improve the live streaming performance of Simulation Data Inspector (SDI) when using Simulink Real-Time and Speedgoat?
Live streaming from a real-time application does not guarantee all the data appears in the Simulation Data Inspector (SDI). Live...

1 dag ago | 0

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How do I provide access to my Campus-Wide License for users without the correct Shibboleth attributes? ​​​​​​​
To allow access to MATLAB for temporary users, universities have the following two options: 1. Provide the user(s) with a univer...

1 dag ago | 2

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Remote access to a Simulink Real-Time Speedgoat target through VPN
Option 1: Target Access with Remote Host PC through VPN The recommended approach is to install a remote host PC next to the Spee...

1 dag ago | 3

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How do I export a neural network from MATLAB?
You can export a Deep Learning Toolbox network or layer graph to TensorFlow and ONNX using the "exportNetworkToTensorFlow" and "...

1 dag ago | 3

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Is it possible to have a wireless host-target connection with Speedgoat & Simulink Real-Time?
At present, Speedgoat systems do not come with integrated wireless modules, or drivers for USB-Wifi dongles. We therefore develo...

1 dag ago | 0

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Why does MATLAB place the file msdia80.dll in the root of the boot drive for Windows x64?
There is a bug in the Microsoft Visual C++ 2005 Redistributable Package that will place msdia80.dll on the root of the boot driv...

1 dag ago | 0

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Why does my stand-alone created using the MATLAB Compiler take longer to start the first time?
The time improvement is expected behavior and is an optimization done by the operating system. This behavior is typical of all p...

1 dag ago | 0

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Is MATLAB affected by the Homeland Security Vulnerability Notice regarding Java?
MATLAB uses Java, but this notice only pertains to disabling Java in web browsers. Although MATLAB does have an embedded web bro...

1 dag ago | 0

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When I log into MATLAB Grader, I am asked whether I am an instructor or student, with a message saying I do not yet have access. How do I gain access to MATLAB Grader?
If you are a student, refer to the details in the following documentation page: https://www.mathworks.com/help/matlabgrader/for-...

1 dag ago | 0

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How do I set up MATLAB Web Server using Apache as an httpd server on Windows NT?
Here are step-by-step instructions on setting up MATLAB Web Server using Apache as the httpd server on Windows NT: 1) Install M...

1 dag ago | 0

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Why do I not have the option to install License Manager for my network license type?
There are three possible reasons the license manager would not be displayed in the Installer's product list: 1. Missing license...

1 dag ago | 0

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Why does the Network License Manager not show as a product available to install offline?
This usually indicates that you are using a File Installation Key for an Individual or Designated Computer license instead of a ...

1 dag ago | 0

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Why am I unable to remove the MATLAB installation folder after uninstalling MATLAB?
This error can occur if Windows has loaded some of the MATLAB files into memory. To resolve this issue, you can take the followi...

1 dag ago | 0

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Why do I experience performance issues with the License Center?
We are aware of performance issues with the license center and are actively working to improve the loading times. Additionally,...

1 dag ago | 0

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Why does installer fail on Windows with the error: "Installer error: exception calling main"?
This error can occur if:The installation files are corrupt or incomplete.The installation files were downloaded into a folder th...

1 dag ago | 0

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How do I transfer a PolySpace license to a new server machine or host?
Transferring a Polyspace license is the same as transferring a MATLAB license. For more information see the following articles: ...

1 dag ago | 0

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Why do I receive a blank "Directory Selection" screen when attempting to download using the Download Agent?
There is an issue with the Download Agent on certain clients which is under investigation. At this time, you can try to diagnose...

1 dag ago | 0

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Answered
Why won't the network license manager start when I use Flexera mode by adding -w to lmstart or my boot scripts?
The option to use -w when starting the network license manager for MATLAB may not work with the vendor daemon released with MATL...

1 dag ago | 0

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How can I upgrade my MATLAB Parallel Server cluster to the new version?
The setup instructions for installing the MATLAB Parallel Server include instructions for stopping the old services. To generate...

1 dag ago | 0

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Why do I get the message "error extracting cabinet file" or "error processing cabinet file" when installing MATLAB from downloads?
This error can occur from one or more corrupted downloaded files. You can usually tell which file has the problem based on where...

1 dag ago | 0

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Why is my license file missing some of my products?
If your license appears to be missing products that are in maintenance, there may be a database issue with the license. In that ...

1 dag ago | 0

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Why don't I have options to download MATLAB for multiple platforms?
Your license may be set to a specific platform if you indicated that platform during the order process of the license. MathWorks...

1 dag ago | 0

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怎样在联网计算机上安装 MATLAB 及其他 MathWorks 产品?
在 Windows 或 macOS 上安装 MATLAB 需要管理员权限。Linux 不需要 root 权限。您的计算机必须连接上因特网并获得有效的许可证,然后登录官网下载 MathWorks 安装程序。 您可以在 MathWorks许可证中心 内查看您的...

1 dag ago | 1

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Answered
Why do I receive a License Expired or No License Available message when attempting to use the PolySpace product(s)?
This message indicates that your PolySpace license has expired. If you are licensed to use R2007a or higher, you should upgrade ...

1 dag ago | 0

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