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cui,xingxing
cui,xingxing
Last activity on 4 Jun 2025 at 15:08

Some Thoughts on the Prolonged MATLAB Outage

After waiting for a long time, the MathWorks official Community has finally resumed some of its functionalitys! Congratulations! Next, I’d like to share some thoughts to help prevent such outages from happening again, as they have affected far too many people.
  1. Almost all resources rely solely on MathWorks servers. Once a failure (or a ransomware attack) occurs, everything is paralyzed, and there isn’t even a temporary backup server? For a big company like MathWorks to have no contingency plan at all is eye-opening. This tells us that we should have our own temporary emergency servers!
  2. The impact should be minimized. For example, many users need to connect to the official servers to download various support packages, such as the “Deep Learning Toolbox Converter for ONNX Model Format.” Could these be backed up and mirrored to the “releases” section of a GitHub repository, so users in need can download them.
  3. A large proportion of users who have already installed MATLAB cannot access the online help documentation. Since R2023a, installing the help documentation locally has become optional. This only increases the burden on the servers？ Moreover, the official website only hosts documentation for the past five years. That means after 2028, if I haven’t installed the local offline documentation, I won’t be able to access the online documentation for R2023a anymore?
Anything else you’d like to add? Feel free to leave a comment.
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