How do I resolve a sanity check error when importing "numpy" within MATLAB?

Within MATLAB, I am trying to import "numpy". When I try to do so, I get the following error:

Error using __init__>_win_os_check (line 302)
Python Error: RuntimeError: The current Numpy installation
('C:\\Users\\<userName>\\AppData\\Local\\Programs\\Python\\Python38\\lib\\site-packages\\numpy\\__init__.py') fails to pass a sanity check due
to a bug in the windows runtime. See this issue for more information: https://tinyurl.com/y3dm3h86

Error in __init__><module> (line 305)
Error in getTime><module> (line 2)
Error in <frozen importlib>_call_with_frames_removed (line 219)
Error in <frozen importlib>exec_module (line 783)
Error in <frozen importlib>_load_unlocked (line 671)
Error in <frozen importlib>_find_and_load_unlocked (line 975)
Error in <frozen importlib>_find_and_load (line 991)
Error in <frozen importlib>_gcd_import (line 1014)
Error in __init__>import_module (line 127)

I am using Python 3.8 and MATLAB R2020b on a Windows 10 system, and I have "numpy" version 1.19.4. Why can't MATLAB find the "numpy" module which I have installed on my machine?

Answer 1

[MathWorks Support Team]

This is a known bug in Windows Runtime in the way it attempts to load "numpy". As a workaround, you can install a different version of "numpy". Specifically, it is known that "numpy" version 1.19.3 works properly. You can install this version using the following command at the System Command Prompt:

pip install numpy==1.19.3