matlab 2016b update 7 setup failed

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jue hou
jue hou on 18 Aug 2020
Commented: Steven Lord on 4 Apr 2022
when I install MATLAB 2016b successfully, and follow the step to download the R2016b_update_7.exe, but when I double click this .exe, the setup progress failed. And I don't know why. Please help with the installation. Thanks a lot!

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Accepted Answer

Steven Lord
Steven Lord on 18 Aug 2020
Please contact Technical Support using the telephone icon in the upper-right corner of this page. As the message in the installation dialog requests, you should include the log file in the report you make to Technical Support.
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Matheus Sozza
Matheus Sozza on 4 Apr 2022
Any hints on how to solve it? Same error here
Steven Lord
Steven Lord on 4 Apr 2022
The telephone icon is no longer in the upper-right corner of this page, so use the Contact Support link on the Support page (linked at the top of this page) to contact Technical Support instead.

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