How do I resolve 'Bundle' error messages?

After installing a MATLAB update, I get a Simulink start up error message of Bundle#350.

I tried to install the same update on other computers and found that some of them worked, while others had various errors like Bundle#10.

Other bundle errors encountered when using functions or apps resulted in "Unable to load bundle binary..." messages.

How do I resolve these Bundle errors?

Answer 1

[MathWorks Support Team]

You may experience the following errors:

1) Functions such as 'plot' and 'readData' give errors

2) Add-ons or apps such as Signal Analyzer and Live Editor give 'Bundle' errors

3) Standalone applications created with the Application Compiler give 'Bundle' errors

4) MATLAB starts up with the error: 

at com.mathworks.installjscommon.services.InstallServices.isMatlabRunning(Unknown Source)

It may contain a bundle number, like Bundle#10.

5) Simulink start up error with a bundle number, like Bundle#350 and Bundle#359 

Bundle#350 start failed: Loading C:\Program Files\MATLAB\R2019a\bin\win64\builtins\sl_graphical_classes\mwsl_graphical_classes_builtinimpl.dllfailed with error

or

Unable to load bundle binary C:\Program Files\MATLAB\R2020b\bin\win64\builtins\sl_main\mwlibmwsimulink_builtinimpl.dll. Error: 127: state not recoverable

6) A significant performance issue. ">> 1+1" may take a few seconds

7) New features listed in the release notes don't work

The workarounds for this issue is:

1) Perform a clean installation of MATLAB. Please review the article below on how to do a clean installation

https://www.mathworks.com/matlabcentral/answers/131519-how-do-i-perform-a-clean-installation-of-matlab

2) If the error comes from the use of an add-on or app, perform a clean reinstallation of the relevant add-on or app as well.

3) Install MATLAB with the latest updates for the current version or a newer MATLAB release:

Navigate to https://www.mathworks.com/downloads and download the installer with "includes R20XXx Update X".

4) If the 'Bundle' error comes from running a standalone application created with the Application Compiler, perform a clean installation of MATLAB Runtime using the same version of MATLAB the app was compiled with. The MATLAB Runtime Installer for different versions can be download below:

https://www.mathworks.com/products/compiler/matlab-runtime.html

5) Contact MathWorks Technical Support

https://www.mathworks.com/support/contact_us.html

and include the following information:

i) The complete output displayed after entering the following command into MATLAB Command Window

>> ver
>> feature('locale')

ii) Your installation logs:

https://www.mathworks.com/matlabcentral/answers/101927-where-are-the-installation-activation-service-host-log-files-located-for-matlab