Why do I get the "java.net.SocketTimeoutException: Read timed out" error in my installation log?
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Why do I get the following error in my installation log?
ERROR: java.net.SocketTimeoutException: Read timed out
Accepted Answer
MathWorks Support Team
on 9 Dec 2025
Edited: MathWorks Support Team
on 9 Dec 2025
1 vote
The "Read Timed Out" error is a connection error. It can be caused by a few different things: security software, firewall/proxy settings, or a faulty network connection.
Read timed out errors typically occur when the MathWorks Installer times out due to something interfering in the download/installation. For information on resolving connection errors, please refer to the following article:
In addition to the above, you may try the following:
- Start Windows in Safe Mode with Networking or MacOS in Safe Boot to bypass any security software that you may be missing (Note: Verify that you are not running BitLocker before booting Windows in Safe Mode)
- Connect directly to your modem/router with an Ethernet cable
- Connect to a different network
- Make sure that your computer is not falling into sleep mode while installing
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on 17 May 2019
on 9 Dec 2025
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