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The application could not connect to MathWorks. For more information on resolving this issue, see this Support Article

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Khaled Bataineh
Khaled Bataineh on 4 Apr 2019
i'm trying to install matlab but i keep getting this message [ The application could not connect to MathWorks.
For more information on resolving this issue, see this Support Article ]
i turned off the Antivirus Software and proxy but no luck. please help

Answers (3)

Steven Lord
Steven Lord on 4 Apr 2019
Please contact Technical Support using the Contact Us link in the upper-right corner of this page and work with them to correct this installation or activation issue.

Alexei Jolkin
Alexei Jolkin on 22 Nov 2019
Connection Error
" The application could not connect to MathWorks."
As many other Matlab users I am on a corporate network with lots of cooky stuff which I have no control of whatsoever. I've wasted a day tweaking Proxy, Firewall and Java (Antivirus is absolutely out of my control). Still could not install Matlab.
However I could instal Matlab AFTER uninstalling a program named ZScaler and all of it instances from the "Apps & Features" dialog (Add or remove programs system setting). This miserable ZScaler is a part of some sort of corporate cloud solution and messes things up pretty badly.
Ripp this ZScaler off your computer and you will be able to install Matlab. All my cloud drives still work, at least in te office area. I am on W10.
Good luck!

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