installation problems with trial version

19 views (last 30 days)
John O'Keefe
John O'Keefe on 14 Jul 2018
Commented: Steven Lord on 4 Feb 2025
can't start trial version without a license

Answers (1)

Hornett
Hornett on 20 Jun 2024
Edited: Steven Lord on 4 Feb 2025
If you're encountering issues starting a MATLAB trial version because it's asking for a license or for some other reason, here are some steps you can follow to troubleshoot and potentially resolve the issue:
1. Ensure You Have a MathWorks Account
  • To use the MATLAB trial, you need a MathWorks account. If you don't have one, you'll need to create it on the MathWorks website.
2. Request a Trial
3. Check Your Email
  • After requesting a trial, check your email for a confirmation from MathWorks. This email should contain instructions on how to proceed, including how to download, install, and activate your trial.
  • If you don't see the email in your inbox, check your spam or junk folder.
4. Download and Install MATLAB
  • Follow the instructions in your confirmation email to download the MATLAB installer.
  • Run the installer, and when prompted, sign in with your MathWorks account. The installer should automatically detect your trial license and associate it with your installation.
5. Activation
  • During the installation process, if asked for a license file or activation key, ensure that you are logged in with your MathWorks account. The trial should be linked to your account, and no separate license file or activation key should be necessary.
  • If the installer does not automatically find your trial license, you may need to manually select it. Look for an option to choose a license from your MathWorks account and select the trial license.
6. Contact MathWorks Support
  • If you've followed all the steps and are still unable to start your MATLAB trial, the best course of action is to contact https://www.mathworks.com/support/contact_us.html directly. Provide them with detailed information about the steps you've taken and any error messages you've encountered.
I hope it helps
[SL: corrected link, the last character of the URL had gotten excluded from the link.]

Categories

Find more on Install Products in Help Center and File Exchange

Products


Release

R2018a

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!