Why do I see "error using matlab.internal.support software installer/launch windows helper" when trying to install a support package in Linux?
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Why do I see "error using matlab.internal.support software installer/launch windows helper" when trying to install a support package in Linux?
Accepted Answer
MathWorks Support Team
on 2 Mar 2018
0 votes
This issue will occur if you don't have sufficient permissions on the install_supportsoftware.sh.
To resolve this issue on a Linux machine, contact your IT Staff to grant the necessary permissions to to run the support package installer.
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on 2 Mar 2018
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