error about MATLAB Runtime 7.5 download

I want to download the MATLAB Runtime (MCR) 7.5 version.
However, when I run the .exe file, I get the following warning.
"Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support or package vendor"
Is there a solution to this?

4 Comments

Which version of windows are you trying to install this in? Did you confirm compatibility? If that is the case, you should probably contact support.
Is it impossible to install on windows 10? @Rik
Impossible is a very strong term, but you may or may not have quite a lot of issues installing the MCR for Matlab 2007b on Windows 10. I managed to install 2007b, but your mileage may vary. You should try the suggestion in the answer below.
Is there a specific reason you're trying to download a seventeen year old release (I believe if this is the version that shipped with MATLAB 7.5 and the corresponding version of MATLAB Compiler) of the MATLAB runtime?

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Answers (1)

This seems to be a problem with Windows rather than with MATLAB.
I encountered the similar issue and found a solution that worked for me:
  1. Navigate to "C:\Users\[YourUsername]\AppData\Local\".
  2. Right-click on the "Temp" folder and select "Properties".
  3. Go to the "Security" tab, then click "Edit".
  4. Click "Add" and enter your username.
  5. Grant yourself the required control by selecting all the permissions.
After following these steps, the problem should be resolved.

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Asked:

on 2 Aug 2024

Commented:

on 7 Nov 2024

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