- Shut down MATLAB if it is still running.
- Restart your computer.
- Start MATLAB to see if the issue is resolved.
Why do I receive Error 5001 - Unable to access services required to run MATLAB?
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MathWorks Support Team
on 23 Sep 2022
Edited: MathWorks Support Team
on 20 Sep 2024
When I try launch to MATLAB, I get the following error:
Unable to access services required to run MATLAB (error 5001).
How do I resolve this?
Accepted Answer
MathWorks Support Team
on 20 Sep 2024
Edited: MathWorks Support Team
on 20 Sep 2024
This error indicates that MATLAB has encountered a licensing issue. To resolve this error, try these possible solutions:
Restart MATLAB
If MATLAB is running, shut it down and restart it to see if that resolves the issue.
Restart the MathWorks Service Host/Computer
The MathWorks Service Host is a critical required part of the MathWorks software installed on your machine. Try resolving the issue by restarting your computer.
If the previous possible solutions do not resolve your issue, try reinstalling the MathWorks Service Host. Follow the instructions in How do I uninstall and reinstall the MathWorks Service Host?
If all other possible solutions do not resolve your issue, contact support.
Include your MathWorks Service Host log files in the support case. To locate these files, see Where are the Installation, Activation, & Service Host log files located for MATLAB?
1 Comment
Azeez Yahaya
on 13 May 2023
Same here
2. End the MathWorks Service Host process (it works for my case)
More Answers (0)
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