Matlab2018b actxserver Problem

15:18:09 (07)     identifier: 'MATLAB:COM:E2148145010'
15:18:09 (07)        message: 'Invoke Error, Dispatch Exception: ...'
15:18:09 (07)          cause: {0x1 cell}
15:18:09 (07)          stack: [4x1 struct]

15:18:09 (07)     'Error using Interface.0002096C_0000_0000_C000_000000000046/Add
15:18:09 (07)      Invoke Error, Dispatch Exception: 
15:18:09 (07)      Source: Microsoft Word
15:18:09 (07)      Description: Word could not fire the event.
15:18:09 (07)      Help File: wdmain11.chm
15:18:09 (07)      Help Context ID: 638a
15:18:09 (07)      
15:18:09 (07)      Error in >wordStart (line 68)
15:18:09 (07)      hdlWordDoc = invoke(word.Documents, 'Add')
    

Is there anyone who knows this error?

I am running the command to start Word server (Ms Word 2016 32 Bit) and then trying to add new document. At that time getting the error. I am calling this matlab script from jenkins on remote PC. (Windows10 64 bit)If I run the same command using manual login on remote PC, then it is working. on My Local computer is also working.

Answer 1

[Rishav]

Hi Kishankumar,

If the same command works with a manual login, then there may also be some permissions issues happening here where Jenkins is not configured to interact with Windows apps using COM. The Windows user account that the Jenkins service logs in has needs to have these permissions.

Please go through the following documentation to update these permissions on windows:

https://learn.microsoft.com/en-us/windows/win32/com/enabling-com-security-using-dcomcnfg

For more information on configuring Windows permissions for the Jenkins service, Microsoft support might be a good point of contact.