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Cannot install MatLab 2020a University total headcount license Gtk-Message: 10:28:25.912: Failed to load module "canberra-gtk-module" Ubuntu 20.04/Pop!OS 20.04

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Aaron Mosey
Aaron Mosey on 1 Aug 2020
Answered: Aaron Mosey on 4 Sep 2020 at 17:01
Hello,
When installing MatLab R2020a I am not able to proceed through the Destination section. Once the destination folder is chosen I am asked to verify login information through my institution. The hyperlink in the pop up box does not work, and when I click on it I get the canberra-gtk-module error.
Thank you

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Answers (2)

Chidvi Modala
Chidvi Modala on 4 Aug 2020
GTK is a toolkit used for creating GUIs. Most of the default Ubuntu desktop, and the GNOME desktop environment, is developed using it. The "libcanberra" is a library for playing sounds.
- The "libcanberra-gtk-module", then, is the module that takes GUI events from GTK+ (like pressing a button, or minimizing a window) and plays some configured sound.
Workaround/Solution:
  • You can try executing one of the following commands to install gtk modules if the above EBR step is not working for you.
$ sudo apt install libcanberra-gtk*
$ sudo apt install libcanberra-gtk-module:i386
$ sudo apt-get install libcanberra-gtk-module
$ sudo apt-get install libcanberra-gtk3-module
  • If you still face the issue, the final step is to install the recent updates for your OS.

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Tim Felle Olsen
Tim Felle Olsen on 7 Aug 2020
I have this exact issue as well. And none of the steps above helped. Not even updating the OS.
I attmpt to install Matlab 2020a
On the OS:
Distributor ID: Ubuntu
Description: Ubuntu 18.04.5 LTS
Release: 18.04
Codename: bionic

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Aaron Mosey
Aaron Mosey on 4 Sep 2020 at 17:01
Hello Chidvi,
None of these solutions has helped the issue. Before my post I had already tried them to be honest. My OS is up to date.
Any other thoughts would be greatly appreciated.
Best,
Aaron

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