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WORKER NOT RESPONSIVE issue on matlab on-ramp course

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KOK FU JIE
KOK FU JIE on 8 Jul 2020
Edited: Sai Sri Pathuri on 11 Jul 2020
Hi,
Currently, i am facing a problem while progressing in the matlab on-ramp course, but we cant proceed any further anymore while i reached 13.2 due to "WORKER NOT RESPONSIVE" or non-stop loading.
Could i get some assists here? Thanks in advance.

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madhan ravi
madhan ravi on 8 Jul 2020
Have you tried signing out and signing in again?
KOK FU JIE
KOK FU JIE on 8 Jul 2020
i even restarted my computer and network connections.

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Answers (1)

Sai Sri Pathuri
Sai Sri Pathuri on 11 Jul 2020
Edited: Sai Sri Pathuri on 11 Jul 2020
Following answers may help
These errors are difficult to reproduce. Please provide the following information for us to capture more details about the issue:
  1. When is the issue happening? Is it in a specific section of the course?
  2. Does the issue consistently occurs in in the same section?
  3. Are you losing your progress in section where you are getting the message - "There was an issue communicating to the MATLAB compute resource."?
  4. Which browser are you using? Provide the version number.

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