Simscape Electrical appears as installed in add-on explorer but when command "ver" is run on matalb command prompt, it shows very few components as installed. Simscape Electrical didn't appear there. How can I get blocks in Simscape Elect toolbox?

>> ver

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MATLAB Version: 9.8.0.1396136 (R2020a) Update 3

MATLAB License Number: 1119172

Operating System: Microsoft Windows 10 Home Version 10.0 (Build 18362)

Java Version: Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

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MATLAB Version 9.8 (R2020a)

Simulink Version 10.1 (R2020a)

Fixed-Point Designer Version 7.0 (R2020a)

Simulink Coverage Version 5.0 (R2020a)

Simulink Design Verifier Version 4.3 (R2020a)

Statistics and Machine Learning Toolbox Version 11.7 (R2020a)

Symbolic Math Toolbox Version 8.5 (R2020a)

>> license('test','Power_System_Blocks')

ans =

1

Answer 1

[Vasco Lenzi]

This seems to be an installation and/or activation issue. Please contact directly Technical Support per phone, pick the country you are working from:

https://www.mathworks.com/support/contact_us.html