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Matlab Executable crashes on some PCs

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Andy Parker
Andy Parker on 28 Apr 2020
Commented: Andy Parker on 8 Jun 2020
We have written an application which analyses images, as part of an image sensor test system.
The application was written a while ago in MATLAB 2015a.
The analysis results are presented as pdf files. To generate the pdfs our Matlab application uses Ghostscript (I don't know whether this is related to the problem).
Our company has recently changed it's anti-virus software from McAfee to Trend Micro Apex One.
When running our Matlab application as an executable on one PC the following error message is displayed;
"OfficeScan has detected one or more virus/malware threats on your endpoint.
OfficeScan detected a behaviour monitoring policy violation and blocked the process(es) listed below:"
[no processes are listed] and the application executable is deleted from the C: drive.
Could this OfficeScan problem be related to the Matlab code?

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Answers (1)

Nikhil Sonavane
Nikhil Sonavane on 5 Jun 2020
I would suggest you to turn off the anti virus and try executing the code. If the problem still persists please contact MathWorks support.

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Andy Parker
Andy Parker on 8 Jun 2020
MathWorks support did indeed give the answer; it was the new anti-virus program that caused the problem.
Our IT department adjusted the anti-virus permissions to allow the Matlab application to run correctly.
Problem solved.

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