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IOT4SH01DS problem Thingspeak-automatic parameter reset

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Hi, I have a big problem, I perfectly made the device parameters work and set and connected to the ThingViever app, but as soon as I write L'apikey and I enable Thingspeak the IOT4SH01DS device correctly sends about 4 times the temperature to the app and after you it disconnects from the network and all its settings return as factory.
Also the access password that I tried to change returns to the factory one (Littlepig).
Until he transmits all the settings remain correct, as soon as I enable Thinghspeak after a while the settings that I had modified for its correct functioning return to the factory settings.
What could be the problem?
Being in a remote area where there is no internet, the device is connected to a Telenor router wifi data modem with a IOT Thingmobile sim card that connects to the wind network.
Thanks.

Answers (1)

Christopher Stapels
Christopher Stapels on 21 Jan 2020
While we apprciate the app, MathWorks does not make or support the ThingViewer app, or the IOT4SH01DS device. I would suggest that you reach out to the designers and manufactures of those devices and apps.

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