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Error while intalling Neural Network Toolbox Model for AlexNet Network

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Hello. I have a problem while installing Neural Network Toolbox Model for AlexNet Network. The error is next: "There was a problem installing the support package. To resolve this issue, contact Technical Support". I have a lisence for MATLAB from university.
If you have any ideas, i'll appreciate your help.
  1 Comment
Samir khan
Samir khan on 19 Jul 2018
try connecting your internet from different source like if you are using wifi switch to any other mode or change the network. it worked for me though!!

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Answers (1)

Primoz Rajbar
Primoz Rajbar on 26 Jan 2018
Hi Mykyta,
Please try a clean re-install of the support package as described here: http://www.mathworks.com/matlabcentral/answers/318635
  1 Comment
Samir khan
Samir khan on 2 Jul 2018
I am facing this problem only with alexnet support package, I am able to install rest all add-ons without any issue.

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