Where is the link for requesting a media kit and installation documentation for the new releases????

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Randall
Randall on 14 Nov 2016
Answered: Hari Desanur on 16 Nov 2016
The old Mathworks website had a link where licensed users could request a media kit that would include DVDs and installation documentation. The new website does not seem to have this. I need media because in some cases the ability to download is limited or not available. What is the process for getting this? For the last release I had to initiate a support request to get it.

Answers (1)

Hari Desanur
Hari Desanur on 16 Nov 2016
You can request a DVD by contacting Customer Service.
Submit a General Request to Customer Service (you must be logged into your MathWorks Account): http://www.mathworks.com/support/contact_us
Provide your Contact Name & Shipping information in order for easier processing.

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