Intel ARC graphics device and MATLAB

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Not really a question but I would like to report many issues withh App Designer and its stand alone version when using with Intel ARC graphics device.
We have developped the stand alone apps, for many years, and it works fine with PC equipped with Nvidia graphics card and possibly Intel XE graphics card.
But we just get a new PC with Intel ARC graphics and here we start to have many many issues.
The "Design view" Canvas of the GUI in App Deigner is somewhat collapses when running under MATLAB: the components has different positions within the UIFigure, It looks like the pixels unit of different components are not somehow respected.
Worse when the app is deployed as stand alone app using MCC command, the deployed app behave differently under MATLAB. With the latest Intel ARC graphic driver installed, the app cimply crashed without any warning of error message - for example the simple command rendererinfo will crash. I have to install some older driver, then it is not crahes but I notice odd think like icon on push buttons do not displayed at all (the button is blank). Horrible.
Never have such issues with Nvidia drivers. Not sure who I should report the problem (my PC vendor, ASUS; or Intel or TMW) Regardless I just warn those who want to buy a new PC to work with MATLAB. Avoid Intel ARC gradphics card and save you some frustration.

Accepted Answer

Andreas Goser
Andreas Goser on 7 Oct 2024
Answering your question "Not sure who I should report the problem" procedurally. Content-wise, I am afraid I personally do not have input:
Please start reporting the problem to MathWorks technical support. If something turns out to be caused by 3rd party software or hardware, then there are a couple of options. MathWorks support could collaborate with those 3rd parties to solve issues together with you if needed. At the very least, knowledgebase content will be created that leads to quantititive data of customers impacted, which again leads often to higher priorities when working with 3rd parties.

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