Clear Filters
Clear Filters

install add-on

21 views (last 30 days)
tim pearce
tim pearce on 31 Dec 2023
Commented: tim pearce on 31 Dec 2023
I'm trying to install a pre-trained neural network resnet18. now i have the machine and deep learning and computer vision are both installed. the probelm is if i try to install ANY add-ons i get a connection error, tjis is due to firewall and VPN for a corperate laptop. I have downloaded the add-on on another laptop and moved it accross to install manually. but here is where im stuck the readme i read says
In a command prompt, type the following:
a. Windows
cd DRIVE:\<MATLAB_PATH>\bin\win64
SupportSoftwareInstaller.exe -downloadfolder <path_to_download_folder> -inputfile <path_to_input_file>\ssi_input.txt
so i type the following and get The filename, directory name, or volume label syntax is incorrect. can somebody please help
cd C:\Program Files\MATLAB\R2022b\bin\win64\install_supportsoftware.exe -downloadfolder C:\Users\timpe\Downloads\saturday\archives -inputfile C:\Users\timpe\Downloads\saturday\ssi_input.txt
alternativly i thought i could just append the install to the install_supportsoftware.exe shortcut target
"C:\Program Files\MATLAB\R2022b\bin\win64\install_supportsoftware.exe" -C:\Users\timpe\Downloads\saturday\archives
to install but when i do that i get There are no compatible support packages available to install from this location.
any help pwould be great as ive been banging my head against this for far longer than i should
Kind Regards

Answers (1)

Rik on 31 Dec 2023
Windows is picky with spaces in the path, so you need to add double quotes. The command below might do the trick.
cd "C:\Program Files\MATLAB\R2022b\bin\win64"
install_supportsoftware.exe -downloadfolder C:\Users\timpe\Downloads\saturday\archives -inputfile C:\Users\timpe\Downloads\saturday\ssi_input.txt
If you want to merge the two lines of code, you can put an ampersand (&) between the two lines.
Rik on 31 Dec 2023
How did you make sure you actually have the correct files in the correct locations?
tim pearce
tim pearce on 31 Dec 2023
Hi i used the software support downloader
i'm wondering iv just pointed to the downloaded folder but there a 20 or so sub folders is it looking for a specific one i followed as per this help here

Sign in to comment.


Find more on Install Products in Help Center and File Exchange


Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!