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(simulink) Incompatible version of 3D Simulation engine: Undefined?

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When I try to run the Highway Lane Following with RoadRunner Scene sample program, the code executes to sim("RRHighwayTestBench"); line 279, with an error:
Error using HighwayLaneFollowingWithRoadRunnerSceneExample
MATLAB System block 'RRHighwayTestBench/Simulation 3D Scene Configuration/Simulation 3D Engine' error occurred when invoking
'resetImpl' method of 'Simulation3DEngine'. The error was thrown from '
'C:\Program Files\MATLAB\R2023b\toolbox\shared\sim3dblks\sim3dblks\Simulation3DEngine.p' at line 0
at line 279'.
Caused by:
Error using HighwayLaneFollowingWithRoadRunnerSceneExample
Incompatible version of 3D Simulation engine: Undefined.
Internal file version issue?
How do I fix it to run properly?
Run In R2023b on Windows,the necessary plug-ins have been installed according to the instructions of the latest version.
visual studio version: Visual Studio 2019 Enterprise,the mex compilation has been configured to match VS2019
I've installed all the necessary plugins/software as per the official requirements,

Accepted Answer

Nishan Nekoo
Nishan Nekoo on 5 Oct 2023
Hi, thank you for pointing out this issue and I apologize for the disruption to your work! This appears to be an issue with the support package in R2023b. For now, I would recommend using R2023a as a workaround.
The team is aware of this issue with the plugin and it will be resolved in a future support package release.

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