Simulink crashes while simulating model using snapshot for initialisation

This happends only when using a snapshot to initialise my model. I have searched in windows and found a description of the error:

Any idea how to solve this issue?

[Daniel]

It might be a good idea to file a service request for this.

Answer 1

[Dinesh]

Hi Ismael!

The exception code c0000374 indicates a heap corruption. One possible reason could be an issue with the snapshot itself, such as it being incomplete or corrupted. Another possibility could be a lack of available memory or resources when Simulink tries to load and use the snapshot.

To troubleshoot this issue, please follow these steps:

1. Try reproducing the issue with a simple demo model like "vdp.slx." Type open('vdp.slx') in command window.

2. If the issue persists, please file a service request with MathWorks using this link: https://www.mathworks.com/support/contact_us.html.

I hope this information helps.

Thank you.