Compiled application giving MEX-file error on a single PC

I've compiled an application for a coworker to run on his PC with MR 9.7, it works on my computer as a compiled application, however, when he tries to run it, he gets the following error:

Error using imread (line 432)
Invalid MEX-file 'C:\Program Files\MATLAB\MATLAB Runtime\v97\mcr\toolbox\matlab\imagesci\private\pngreadc.mexw64': The specified procedure could not be found.



Error in matlab.ui.internal.dialog.DialogUtils.imreadDefaultIcon (line 39)



Error in questdlg (line 404)



Error in BatchFPGA/CHedit_Callback (line 632)



Error using waitforallfiguresclosed (line 14)
Error while evaluating UIControl Callback.

We tried uninstalling and reinstalling the runtime and it still doesn't work.

[Image Analyst]

It looks like it should work as long as he has the same MCR as you. Since it doesn't you should call tech support on Tuesday.

[Josh Parks]

Unfortunately Matlab says our license is out of maintenence and is unwilling to help...