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Error Creating Source Reader Reason: Unknown error 0xC00D36C4 (using VideoReader Matlab2013a win7 64)

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jacky chen
jacky chen on 18 Mar 2014
Answered: cui on 26 Jan 2021
hi,everyone ,I got a unknown error when I used the VideoReader function with Matlab2013a win7 64,the detail as follows: Error using VideoReader/init (line 450) File could not be read due to an unexpected error. Reason: Error Creating Source Reader Reason: Unknown error 0xC00D36C4
Error in VideoReader (line 147) obj.init(fileName);
Error in Untitled (line 2) VideoJT = VideoReader([PathName FileName]);
The video is from a Monitoring equipment in train station , its name is pe.mp4. have anyone got the same question like me ,just let me know ,thanks...

Answers (6)


Manisha
Manisha on 17 Mar 2015
I am facing the same error. Have you found the answer? If yes then please post it.

Juan Harrell
Juan Harrell on 18 Aug 2017
Edited: Juan Harrell on 18 Aug 2017
I'm having similar error ; Windows 7 ; 64 bit ; mp4 file; Matlab 2017a
vr = VideoReader('R:\@SteveB\Group 1/0-01_WRD183-2-8.mp4');
Error using VideoReader/init (line 619)
Could not read file due to an unexpected error. Reason: Error Creating Source
Reader Reason: Unknown error 0xC00D36C4
Error in VideoReader (line 172) obj.init(fileName);
** When I use the application 'Video Viewer' , I get this error
Error occurred while attempting to read file: XXXXXX Details of error: Incorrect chunk size information in AVI file.
But its an mp4 file and I can view it with players like VLC media player.
??

rickys singh
rickys singh on 2 Oct 2018
Many times this error occurs while playing songs or movies and it is due to corrupt updates of windows. Sometimes it occurs due to unsupported nature of the file but you can counter it by downloading VLC Media player a very simple solution to this problem but if you don't want to leave Media player then visit https://validedge.com/error-code-0xc00d36c4/ for the solutions.

Mohsin Boruah
Mohsin Boruah on 28 Nov 2019
Edited: Mohsin Boruah on 28 Nov 2019
The issue can also be fixed by running a full scan of your system.
I think the issue is causing because of some bugs or malicious files.
Check this similar article here which will help you out.

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