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How do I activate MATLAB?

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How do I activate MATLAB?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 24 Jul 2019
Edited: MathWorks Support Team on 24 Jul 2019
In most cases, MATLAB will automatically activate itself during the installation process. Instructions for MATLAB installation can be found here:
However in some cases it may be necessary to activate MATLAB directly, either on the MathWorks website or using the MATLAB activation client.
If you are installing MATLAB on a machine which is not connected to the internet, in addition to manual activation you will also need to download the complete set of MATLAB installation files to perform the installation. See this article for more information:
How can I install MATLAB or other MathWorks products on an offline machine?
If you are administering a network license, you will need to activate MATLAB before installing the network license manager. See this article for more information:
How do I transfer a Concurrent or Network Named User MATLAB license to a new server?
It is sometimes necessary to activate an instance of MATLAB which is already installed. For example you may need to update your license, or you may need to change the license that MATLAB is using. To activate an instance of MATLAB which is already installed, launch the MATLAB activation client. There are two ways to do this:
If you can launch MATLAB
If MATLAB is currently activated and able to launch, you can launch the MATLAB activation client from the MATLAB help menu:
  1. In the "Resources" section of the toolstrip, open the "Help" menu.
  2. Hover over the "Licenses" submenu.
  3. Click "Activate software." This will launch the MATLAB activation client.
If MATLAB will not launch
If you have an expired or otherwise unusable license, MATLAB may not be able to launch. In this case, you will need to launch the MATLAB activation client directly. To find the MATLAB activation client on each OS:
Windows
The activation client is located here:
C:\Program Files\MATLAB\R20XXx\bin\winXX\activate_matlab.exe
Mac
  • Open Finder.
  • Go to "Applications".
  • Right-click or control-click on the MATLAB application icon. (e.g. MATLAB_R2015b.app)
  • Click on "Show Package Contents".
  • Open "Activate.app".
Linux
The activation client is located here:
/usr/local/MATLAB/R20XXx/bin/activate_matlab.sh
Once you have launched the MATLAB activation client:
  1. Select "Activate automatically using the internet."
  2. Log into your MathWorks account
  3. Select the license from the list of licenses you would like to activate
  4. Confirm the activation information.
  5. Click "finish" to complete the activation process.
If you are continuously prompted to activate MATLAB every time you launch it, please see this article:
Why am I continuously prompted to activate when I try to launch MATLAB?
If you are unable to activate MATLAB after following the instructions in this article, please contact MathWorks support:

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Felix
Felix on 28 Jan 2017
Anne-Sophie, you need to replace the Xs with the correct version number (e.g. R2016b). Presumably the same goes for the the winXX part. If you're unsure you can find the correct folder in your file explorer (i.e., click the Windows-button and 'e' on your keyboard to open it).

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More Answers (11)

Ronald Woods
Ronald Woods on 14 Dec 2015
For Windows 7 64 bit the location of activate is located in C:\Program Files\bin\win64 not C:\Program Files\MATLAB\R20XXx\bin\winXX, at least on my machine

  1 Comment

Scott
Scott on 18 Dec 2015
Ronald,
Good catch. I've updated the article accordingly. Thank you.
-Scott
MathWorks Installation & Licensing support

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Charlotte Verhaeghe
Charlotte Verhaeghe on 20 Oct 2015
While activating the Matlab software, my licence checkout failed because a I gave in the wrong username, is it possible to do the licence activation over?

  3 Comments

Walter Roberson
Walter Roberson on 20 Oct 2015
Yes, you can run the activation client again.
clayton reynolds
clayton reynolds on 15 Jan 2016
How do you run the activation client again?
Walter Roberson
Walter Roberson on 15 Jan 2016
You follow the instructions in the main answer, which is broken down by operating system and broken down by whether you are able to start MATLAB or not.

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Khurram Amin
Khurram Amin on 11 Feb 2016
I am getting error although I followed this procedure correctly. The error information is given below:
Diagnostic Information:
Feature: SR_MATLAB
License path: (Some Place)/.matlab/R2015b_licenses:/usr/local/MATLAB/R2015b/licenses/license.dat:/usr/local/MATLA
B/R2015b/licenses/(license_file_name).lic
Licensing error: -9,57.

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Andreas Ba
Andreas Ba on 8 Jan 2017
It would have been helpful if the activation manager made it explicit that it requires my local machines user id and not the one I created during the registration for matlab.
Roland Edwin Hall
Roland Edwin Hall on 22 Oct 2019
It could be that it can not find the microphone use the RCA or Computer connection and open the sound icon in the controll panel
Walter Roberson
Walter Roberson on 22 Oct 2019
I find some Linux related posts that relate SR_MATLAB to ethernet ID problems, but I have never seen any hint that microphones have an influence on licensing ??

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yati j
yati j on 11 Sep 2016
how do i fix the error software package..my matlab didnt work..

  2 Comments

Walter Roberson
Walter Roberson on 11 Sep 2016
We will need more information than that. What error message are you encountering? Which version of MATLAB are you working with, and which operating system? Do you have a direct connection to the Internet or are you working through a proxy server?

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Patrick
Patrick on 31 Jan 2017
Edited: Patrick on 31 Jan 2017
Just a quick edit for those in Ubuntu 16.04. If I go to the location described and right-click on the folder then "Open in Terminal" then type in "activate_matlab.sh" you will get a "command not found error"
How need to right-click within the folder and then type sudo ./activate_matlab.sh

  2 Comments

Matthew Schilling
Matthew Schilling on 3 Oct 2017
Right click. Open in terminal. then sudo ./activate_matlab.sh
Didn't help me at all. I wonder if that is because when this was a win10 machine it had matlab on it. If so matlab is screwing this up.
Walter Roberson
Walter Roberson on 3 Oct 2017
Patrick did specifically say "Just a quick edit for those in Ubuntu 16.04"
For Windows you would see the information posted by Mathworks, above, directing you to
C:\Program Files\MATLAB\R20XXx\bin\winXX\activate_matlab.exe
for current versions that would be
C:\Program Files\MATLAB\R20XXx\bin\win64\activate_matlab.exe
but sufficiently old versions might use win32

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tejaswini y
tejaswini y on 14 Aug 2017
i have loged in yesterday but i didnt get any licenses ,,can u please send me the license

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OJO AFEEZ
OJO AFEEZ on 30 May 2018
plse log me back in

  2 Comments

Walter Roberson
Walter Roberson on 30 May 2018
Please expand upon your question?
Tech Support
Tech Support on 13 Jun 2018
Hi,
If you are still experiencing this issue, please contact MathWorks support:
-Justin

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Felipe Hermana
Felipe Hermana on 10 Jun 2018
None of the links uploaded here lets me activate matlab, any useful one pls?? thank you.

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Jophet Mehida BOUEDIBELA
Jophet Mehida BOUEDIBELA on 20 Sep 2018
Edited: Jophet Mehida BOUEDIBELA on 20 Sep 2018
If MATLAB will not launch
If you have an expired or otherwise unusable license, MATLAB may not be able to launch. In this case, you will need to launch the MATLAB activation client directly. To find the MATLAB activation client on each OS:
Windows
The activation client is located here:
C:\Program Files\MATLAB\R20XXx\bin\winXX\activate_matlab.exe Once you have launched the MATLAB activation client:
Select "Activate automatically using the internet." Log into your MathWorks account Select the license from the list of licenses you would like to activate Confirm the activation information. Click "finish" to complete the activation process.
Thanks! It works perfectly...

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Yang Peng
Yang Peng on 26 Oct 2018
osx系统在matlab已经无法启动的情况下如何解决这个问题?

  2 Comments

Walter Roberson
Walter Roberson on 26 Oct 2018
Approximate translation:
How to solve this problem in the case of osx system that matlab has been unable to start?
Image Analyst
Image Analyst on 27 Oct 2018
The answer was given above click here

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Richard
Richard on 29 Mar 2019
What to do when activate_matlab.exe does not open / fails silently?
Win7/64, MATLAB 2018b, used to work fine.

  4 Comments

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Steven Lord
Steven Lord on 14 Apr 2019
Look in "C:\Program Files\MATLAB\R2019a\bin\win64" since you're using a 64 bit version of Windows.
Michelle Mangion
Michelle Mangion on 5 Aug 2019
What if the activation is not even in the Win64 , having Windows 10?
I keep doing the activation over and over again. It keeps going to the same Admin window
Colin Fraser
Colin Fraser on 14 Aug 2019
Hi Michelle,
If you need more support on this issue, please contact us.
-Colin

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