Why do I get a message "You must verify your university login information" when trying install or activate MATLAB?

Why do I get a message "You must verify your university login information." when attempting to install or activate MATLAB?

Answer 1

[MathWorks Support Team]

This message means your University's license is using Shibboleth Identity Management. In order to proceed you must click on the link provided and input your University credentials to verify you are a current member of the University. After you enter your credentials and you are still a current member of the University, you will be able to proceed with the installation/activation.

[Pascal Bassler]

Link doesn't open. I am using Ubuntu 16.04 LTS and Matlab R2017b.

[foboo]

cf. https://de.mathworks.com/matlabcentral/answers/326647-verify-university-login-not-open-browser

Answer 2

[Niklas Griessbaum]

a year later and the same problem still exists. How frustrating.

Answer 3

[Leo Simon]

It's a year later still, and this problem still isn't fixed. WHY ISN'T MATHWORKS LISTENING????

We need to be able to install additional packages.

[Colin Fraser]

If you are still experiencing this issue, please create a service request below.

https://www.mathworks.com/support/contact_us.html

-Colin Fraser

Answer 4

[samuel karanja]

a year later problem still there