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Why do I get a message "You must verify your university login information" when trying install or activate MATLAB?

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Why do I get a message "You must verify your university login information." when attempting to install or activate MATLAB?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 1 Jan 2020
Edited: MathWorks Support Team on 1 Jan 2020
This message means your University's license is using Shibboleth Identity Management. In order to proceed you must click on the link provided and input your University credentials to verify you are a current member of the University. After you enter your credentials and you are still a current member of the University, you will be able to proceed with the installation/activation.

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