MATLAB Answers

Why do I receive the error "There are no products available to install from this location. You may need to download the appropriate products from our web-site (www.mathworks.com)."

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Matilda S
Matilda S on 29 Sep 2017
Commented: Matilda S on 30 Sep 2017

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Accepted Answer

Walter Roberson
Walter Roberson on 29 Sep 2017
Mathworks offers two installers. One of the installers can fetch products from the Mathworks servers and install them. The other installer is intended more for situations where you are installing on a system without a usable internet connection, and it cannot fetch products from the Mathworks servers and only install from products already downloaded. This stand-alone installer is one of the things installed with the more general installer.

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Image Analyst
Image Analyst on 30 Sep 2017
You should have called them yesterday. Not sure if they have installation help today (Saturday).
So, are you saying that you do not have an internet connection on the computer you are trying to install MATLAB on? If so, download it and install it on the computer you used to post this Answers message, then copy the installation folder to the other computer and try to install it there.
Exactly what does "Mathworks has rectified the problem" mean? Are you saying that you no longer have a problem because the Mathworks fixed your problem for you?
Matilda S
Matilda S on 30 Sep 2017
I have an Internet connection and the only option they have given for the trial version is to login and use the Internet for installation. I received a different License number through mail today . The mail also stated that I could download the installation files today. Using the new license I am able to download, but I am facing another hiccup now. The download rate is very slow and is getting disrupted frequently. Though the file size is just 748 MB, I was able to download only 4 MB's for an hour. My Internet connection is good as the other sites are working fine.

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