Unable to install MATLAB and Simulink Arduino Support Packages

Why does MATLAB Arduino Support Package and Simulink Arduino Support Package fails installation?

The installation process fails during third party software download with the following error message:

Answer 1

[MathWorks Support Team]

The installation of MATLAB and SIMULINK Arduino support packages fails when installed in network path on Mac OS Sierra version 10.12.4 or greater.

Workaround:

In order to workaround the issue, change the MATLAB and SIMULINK Arduino support package installation location to a local path, as shown below

1. Launch MATLAB with administrative privileges
2. Type the following in the MATLAB command window :matlabshared.supportpkg.setSupportPackageRoot($SPKGLOCATION)

Note : $SPKGLOCATION is the path to local folder in Mac OS, example :/usr/local/matlab/

[Carlosgb86]

I have problems during the download of the Arduino Support Package but I get the following error message:

   Download failed: Received fatal alert: protocol_version

The workaround did not work either as I got the following message error:

 Error using hwconnectinstaller.internal.SupportPackageRootHandler.getHandler
Internal Error!

 Error in matlabshared.supportpkg.setSupportPackageRoot

Any suggestion how to solve this issue?

[Mohammed El-Sharkawy]

Download failed: Received fatal alert: protocol_version
same problem!!

[Rajeev Kumar Dohare]

I have a same problem how to remove it?

[Doan Hieu]

about settings i install UNo board and com11 port and How i want to change com port and replace other arduino board like

Answer 2

[Hasan]

Hello there. Finally, I have found a simple solution to this issue. Just you need to download the attached file, and then you must unzip the file. After that, you will find two folders; which are: bin and bugreport.

First step: open the bin folder, and copy the file that appears in it then paste it in your MATLAB folder in your C drive inside the bin folder.

The second step is that copy bugreport folder as is and paste it inside Matlab folder.

Regards Hasan

[Tri Ngo Minh]

Thank you!

[Muhammad Usman Asad]

Thank you soooooooooooooooo much. It works........

[Aaron Linder]

IT works, but remember to restart MATLAB because if it's not restarted and you install the files it will still fail. I restarted the program and it worked!

[Jacob Hall]

OH MY GOD YOU ARE LIFESAVER

[Code eye]

What is the attached file and how do i download it?

[Abhrajyoti Chakrabarti]

Lifesaver!!!!!

Thanks a ton man!

[sidra muqaddas]

didnt work . kindly suggest

[Zoya Saevna]

Oh OK.. thanks in advance

[Zoya Saevna]

Labyoot!.. ma ya buu kwa

Answer 3

[Pavel Dionisio Verástegui]

Thanks! its works and I finally downloaded Arduino package...

Answer 4

[nassar rouibah]

Error installing third party package Arduino software: Invalid zip file "d:\MATLAB\SupportPackages\R2013a\downloads\arduino-1.0-windows.zip".

[Temitope Isaiah]

same here

Answer 5

[Enrique Flores]

works great !! thank you :)

Answer 6

[Omar Kareem]

not work why?

Answer 7

[taile letai]