[macOS] MATLAB Drive Connector requires login on every restart

Hi there,

Every time I restart my Mac (Monterey 12.3), I am required to re-enter my login information.

Recently, I have begun getting an error message describing this:

"Unable to save login information. You are currently signed in but you will be prompted to sign in again the next time that you start this application."

A 'MathWorks Key' is present in my keychain. I have tried deleting it and reopening the application, to no change.

What is the cause of this, and is there any remedy?

Cheers.

[Urs]

Hi there,

I am using a windows machine, I installed Matlab drive and I am facing the same problem as you saying: ""Unable to save login information. You are currently signed in but you will be prompted to sign in again the next time that you start this application." So every time I start my computer I have to do the same steps again.

[Moha]

I have the same problem on a macOS.

[Mohammad]

Still having the same issue, on two different macbooks.

Answer 1

[Cris LaPierre]

Please contact support