Minidrone Not Found in Bluetooth Scan Result

Description

The minidrone does not appear in the list of nearby Bluetooth-enabled devices. This issue occurs after you search for Audio/Video Device (for Parrot® Rolling Spider) or when you search for All (for Parrot Mambo).

Action

Try one of these four options sequentially until the minidrone appears in the scan results:

  1. If the minidrone does not appear in the list, it indicates that the Bluetooth driver installation was not successful. In that case, install the driver again (see Step 4 in Prerequisites) and follow the steps in Connect a Parrot Rolling Spider Minidrone to a Windows System Using Bluetooth or Connect a Parrot Mambo Minidrone to a Windows System Using Bluetooth.

  2. Check these settings and click the Search Again button:

    1. The minidrone is switched on and both the LEDs on the minidrone are green.

    2. The Bluetooth® support on your computer is turned on. To turn on the Bluetooth support, right-click the Bluetooth icon in your taskbar, and select Turn Bluetooth Radio On.

  3. Restart the minidrone, wait until both LEDs on the minidrone turn green, and follow the steps in Add a Parrot Rolling Spider Minidrone to a Windows System or Add a Parrot Mambo Minidrone to a Windows System.

  4. Restart your computer and follow the steps in Connect a Parrot Rolling Spider Minidrone to a Windows System Using Bluetooth or Connect a Parrot Mambo Minidrone to a Windows System Using Bluetooth.

  5. If the minidrone still does not appear in the list, it indicates that the Bluetooth driver installation was not successful. In that case, install the driver again (see Step 4 in Prerequisites) and follow the steps in Connect a Parrot Rolling Spider Minidrone to a Windows System Using Bluetooth.

  6. Parrot Mambo does not appear in the scan results if the firmware is not updated during the Hardware Setup process. To verify that the firmware is updated, perform the Hardware Setup process again for Parrot Mambo, and ensure that the Skip firmware verification option is not checked.

    The Hardware Setup screen indicates if the firmware is updated or not. If the firmware is updated, perform Step 3 and Step 4 as listed in this section.

See Also

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